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Longinus88
Username: Longinus88

Registered: 02-2006
Posted on Tuesday, February 14, 2006 - 7:13 pm:   

ok, i was given a used s470dxqm ('04 model) for christmas and everything was fine that i could see. however, the other day i was restringing after replacing my pickups and as i used my allen wrench on the shaft on the back of the guitar to lower the bridge plate one of the gears broke. now, ive checked ibanez's website and searched the internet, but i cant seem to find a part number or where i could get one. i took it to a few stores in the area (one was a certified ibanez dealer) and they said they would call around but didnt have any of the particular piece in stock.

from what i can tell, id have to buy the entire assembly that goes on the inside of the guitar, and this wont be a problem but i just dont know where to get it.

can anyone help? i took some pictures to show it as best i could and what part of the assembly it came off of.

http://img131.imageshack.us/my.php?image=10024639zh.jpg

http://img314.imageshack.us/my.php?image=10024642sl.jpg

http://img103.imageshack.us/my.php?image=10024651vd.jpg
Ibanezfreak1960
Username: Ibanezfreak1960

Registered: 03-2004
Posted on Tuesday, February 14, 2006 - 11:31 pm:   

Check this out ....http://www.ibanez.com/parts/2004_PARTS/el_guitar/index/index_spec.html
Ibanezfreak1960
Username: Ibanezfreak1960

Registered: 03-2004
Posted on Tuesday, February 14, 2006 - 11:33 pm:   

oops here it is...

http://www.ibanez.com/parts/2004_PARTS/el_guitar/parts/2ZRT1RNK.html
Funkle
Username: Funkle

Registered: 12-2001
Posted on Wednesday, February 15, 2006 - 12:20 pm:   

Longinus88,

It's becoming clear that the ZR trem (the earlier version at least) has some issues. I had the arm socket break on mine, and there was a recent report of the pivot breaking on one recently. I think there are some design faults with this bridge. I would try to contact someone at Ibanez and see if they can do anything for you. You may want to email Captain Ibanez. He's in Australia, but he may be able to put you in touch with the right person.
Captainibanez
Username: Captainibanez

Registered: 01-2004
Posted on Thursday, February 16, 2006 - 5:32 am:   

Funkle, I will agree that the early ZR trems 2003 builds, did have a slight problem with the arm holder breaking. I might add that Ibanez was made aware of this issue by me. I would also add that I have only ever changed in a period from 2003 to present only 6 of these arm holders, so I think in relation to the amount of S series guitars we have bought to Australia..and we have bought in a lot of units ! that overall the problem is very minor. Still it was something that I bought to H/O attention.
From where I stand as far as warranty goes on this, if the guitar was say 14 months old, I would be prepaired to change the part for a customer at no charge. Why, cause thats only fair in my view,if it was older than that, then I would charge for the part ($9.95 RRP), but not the labour , it's only a 10 minute job to change it . For me its product satisfaction, I wonder how many other brands would be prepaired to follow Cappy's lead.
BTW, it's not a design fault as such, but it is open to gross acts of bofoonerism from people who can't help but muck around with their guitars, I know, I have seen it before with this model.

Captain Ibanez :-)

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